事件编号：{{ model.incident.incidentsign }} {{ model.incident.state.name == "待接单" ? model.incident.handlerUser && !model.incident.candidateGroups ? "待接单" : "待接单" : model.incident.state.name }}
故障现象 {{ model.incident.category.category }}
故障描述 {{ model.incident.description }}
报修科室 {{ model.incident.department ? model.incident.department.dept : "" }}
报修人 {{ model.incident.requester.name }}
联系人 {{ model.incident.contacts }}
联系电话 {{ model.incident.contactsInformation }}
联系地址 {{ model.incident.houseNumber || "" }}
事件来源 {{ model.incident.source.name }}
受理人 {{ model.incident.acceptUser ? model.incident.acceptUser.name : "" }}
处理人 {{ model.incident.handlerUser ? model.incident.handlerUser.name : "" }}
优先级 {{ model.incident.priority ? model.incident.priority.name : "" }}
逾期响应时间 {{ model.incident.overdueResponseDate }}
逾期解决时间 {{ model.incident.overdueTime }}
处理人 {{ model.incident.acceptUser ? model.incident.acceptUser.name : "" }}
联系电话 {{ model.incident.contactsInformation }}
处理方式 {{ model.incident.handleCategory }}
关闭代码 {{ model.incident.closecode ? model.incident.closecode.name : "" }}
处理方案 {{ model.incident.handleDescription || "" }}
升级对象 {{ model.incident.handlerUser ? model.incident.handlerUser.name : "" }}