zuel-itsm-3.0.2/assets/js/controllers/report/event_formCtrl.js

'use strict';
app.controller('event_formCtrl', ["$scope", "$rootScope", "$state", "$timeout", "$interval", "$http", "$cookieStore", "SweetAlert", "Restangular", "api_report", "api_statistic", "moment", "api_event_form", "api_user_data", "api_bpm", function ($scope, $rootScope, $state, $timeout, $interval, $http, $cookieStore, SweetAlert, Restangular, api_report, api_statistic, moment, api_event_form, api_user_data, api_bpm) {
    //默认显示事件总数
    $scope.tap = 'SJZS';
    //默认无选中,选择日期
    $scope.searchstate = 'none';
    //默认按日统计
    $scope.dateItem = 'day';
    //按日
    $scope.dayByClick = function () {
        $scope.datepickerPopuptime = 'yyyy-MM-dd';//日期格式化
        $scope.day(7);//近7天
    };
    //按月
    $scope.monthByClick = function () {
        $scope.datepickerPopuptime = 'yyyy-MM';
        $scope.month(1);
    };
    //按年
    $scope.yearByClick = function () {
        $scope.datepickerPopuptime = 'yyyy';
        $scope.year(1);
    };
    //日期显示格式
    $scope.datepickerPopuptime = 'yyyy-MM-dd';
    //按日/月/年统计
    $scope.dateItemClick = function (str) {
        $scope.dateItem = str;
        switch (str) {
            case 'day':
                $scope.dayByClick();
                break;
            case 'month':
                $scope.monthByClick();
                break;
            case 'year':
                $scope.yearByClick();
                break;
        }
    };
    //切换开始/结束日期
    $scope.timesChange = function (str) {
        //切换结束日期的时候为年底或月底,方便传参
        switch (str) {
            case 'month':
                $scope.endtimesModel = moment($scope.endtimesModel).endOf('month').toDate();
                break;
            case 'year':
                $scope.endtimesModel = moment($scope.endtimesModel).endOf('year').toDate();
                break;
        }
        $scope.datepickerUpdate(str);
    };
    //配置项更新
    $scope.datepickerUpdate = function (str) {
        //开始的datepickerOptions
        $scope.datepickerOptionsStart = {
            maxDate: moment($scope.endtimesModel).format('YYYY/MM/DD'),
            minMode: str,
            datepickerMode: str
        };
        //结束的datepickerOptions
        $scope.datepickerOptionsEnd = {
            minDate: moment($scope.starttimesModel).format('YYYY/MM/DD'),
            maxDate: moment().format('YYYY/MM/DD'),
            minMode: str,
            datepickerMode: str
        };
    };
    //日期选择
    //近N周
    $scope.week = function (num) {
        num = num > 1 ? num : 1;
        $scope.searchstate = "week" + num;
        var weeks = new Date().getDay();
        $scope.starttimesModel = moment(new Date().getTime() - num * 86400000 * (weeks + 6)).toDate();
        $scope.endtimesModel = moment(new Date().getTime() - 86400000 * (weeks)).toDate();
        $scope.datepickerUpdate('day');
    }
    //近N月
    $scope.month = function (num) {
        num = num > 1 ? num : 1;
        $scope.searchstate = "month" + num;
        $scope.starttimesModel = moment().startOf('month').add(-num, 'M').toDate();
        $scope.endtimesModel = moment().endOf('month').add(-1, 'M').toDate();
        $scope.datepickerUpdate('month');
    }
    //近N年
    $scope.year = function (num) {
        num = num > 1 ? num : 1;
        $scope.searchstate = "year" + num;
        $scope.starttimesModel = moment().startOf('year').add(-num, 'y').toDate();
        $scope.endtimesModel = moment().endOf('year').add(-1, 'y').toDate();
        $scope.datepickerUpdate('year');
    }
    //近N日
    $scope.day = function (num) {
        num = num > 1 ? num : 1;
        $scope.searchstate = "none";
        $scope.starttimesModel = moment().subtract(num, "days").toDate();
        $scope.endtimesModel = moment().subtract(1, "days").toDate();
        $scope.datepickerUpdate('day');
    }
    //选择上一周，上个月，去年等等快捷方式
    $scope.chooseDate = function (date) {
        switch (date) {
            case 'week1'://上周
                $scope.week(1);
                break;
            case 'month1'://上个月
                $scope.month(1);
                break;
            case 'month3'://近三月
                $scope.month(3);
                break;
            case 'month6'://近六月
                $scope.month(6);
                break;
            case 'year1'://去年
                $scope.year(1);
                break;
            case 'year3'://近三年
                $scope.year(3);
                break;
            case 'year5'://近五年
                $scope.year(5);
                break;
        }
    };
    // 事件分类级别
    $scope.sjSelected = [{
        name: '一级分类',
        id: 1
    }, {
        name: '二级分类',
        id: 2
    }, {
        name: '三级分类',
        id: 3
    }];
    $scope.sjSelectedOne = {
        value: $scope.sjSelected[0]//选中
    };
    // 处理人/组
    $scope.groupSelected = [{
        id: -2,
        groupName: '按组选择'
    }, {
        id: -1,
        groupName: '按人选择'
    }];
    $scope.groupSelectedOne = {
        value: $scope.groupSelected[0]//选中
    };
    $scope.tableGroupSelectedOne = '';//处理组或人
    // 三方公司
    $scope.companySelected = [];
    $scope.companySelectedOne = {
        value: {id:-1,name:""}//选中
    };
    // 区域地点
    $scope.areaSelected = [{
        name: '区域',
        id: 1
    }, {
        name: '地点',
        id: 2
    }];
    $scope.areaSelectedOne = {
        value: $scope.areaSelected[0]//选中
    };
    /**
     *日历
     */
    //打开开始日期选择框
    $scope.startOpen = function ($event) {
        console.log(1)
        $event.preventDefault();
        $event.stopPropagation();
        $scope.endOpened = false;
        $scope.startOpened = !$scope.startOpened;
    };
    //打开结束日期选择框
    $scope.endOpen = function ($event) {
        $event.preventDefault();
        $event.stopPropagation();
        $scope.startOpened = false;
        $scope.endOpened = !$scope.endOpened;
    };
    //重置
    $scope.reload = function () {
        $scope.dateItemClick('day');
        $scope.type = 'desc';//表格排序，排序方式desc,asc
        $scope.direction = 'top';//箭头方向 top,bottom
        switch ($scope.tap) {
            case 'SJZS'://事件总数
                $scope.sortActive = 'accdatetop';
                $scope.name = 'accdate';//表格排序，字段名称
                $scope.mdxquery('accdate', 'desc');
                break;
            case 'SJLX'://事件类型
                $scope.sortActive = 'sumtop';
                $scope.name = 'sum';//表格排序，字段名称
                $scope.mdxquery('sum', 'desc');
                $scope.sjSelectedOne.value = $scope.sjSelected[0];//事件分类级别
                break;
            case 'CLRZ'://处理人/组
                $scope.sortActive = 'sumtop';
                $scope.name = 'sum';//表格排序，字段名称
                $scope.mdxquery('sum', 'desc');
                $scope.groupSelectedOne.value = $scope.groupSelected[0];//选择处理人/组
                break;
            case 'SFGS'://三方公司
                $scope.sortActive = 'i_totaltop';
                $scope.name = 'i_total';//表格排序，字段名称
                $scope.mdxquery('i_total', 'desc');
                $scope.companySelectedOne.value = {id:-1,name:''};//选择三方公司
                break;
            case 'QYDD'://区域地点
                $scope.sortActive = 'sumtop';
                $scope.name = 'sum';//表格排序，字段名称
                $scope.mdxquery('sum', 'desc');
                $scope.areaSelectedOne.value = $scope.areaSelected[0];//区域/地点
                break;
            case 'SJLY'://事件来源
                $scope.sortActive = 'sumtop';
                $scope.name = 'sum';//表格排序，字段名称
                $scope.mdxquery('sum', 'desc');
                break;
        }
    };
    //选择类型,事件总数，事件类型，处理人/组，区域地点
    $scope.active = function (name) {
        $scope.tap = name;
        $scope.reload();
    };
    //事件总数，无限滚动加载
    $scope.topEndComplete = function () {
        console.log('滚动');
    };
    //表格排序------------------------------------------------
    $scope.sortActive = '';//表格排序，箭头高亮选中状态
    $scope.type = '';//表格排序，排序方式desc,asc
    $scope.name = '';//表格排序，字段名称
    $scope.direction = '';//箭头方向 top,bottom
    /**
     * 表格排序
     *
     * @param {string} name 字段名称
     * @param {string} type 排序方式desc,asc
     * @param {string} direction 箭头方向 top,bottom
     */
    $scope.tableSort = function (name, type, direction) {
        if ($scope.name == name) {
            $scope.type = $scope.type == 'desc' ? 'asc' : 'desc';
            $scope.direction = $scope.direction == 'top' ? 'bottom' : 'top';
        } else {
            $scope.type = 'desc';
            $scope.direction = 'top';
        }
        $scope.name = name;
        $scope.sortActive = name + $scope.direction;
        $scope.mdxquery(name, $scope.type);
    };
    //搜索----------------------------------------------------
    //loading
    $scope.isArrays = function (arr) {
        return Array.isArray(arr);
    };
    //事件总数
    $scope.sjzs_list = null;//表格列表
    $scope.sjzs_num = 0;//事件总数数量
    $scope.sjzs_responseTime = '0分';//平均响应时间
    $scope.sjzs_resolvedTime = '0分';//平均解决时间
    $scope.sjzs_satisfactionRatio = 0;//满意度
    //事件类型
    $scope.sjlx_list = null;//表格列表
    $scope.sjlx_num = 0;//事件总数数量
    //处理人/组
    $scope.clrz_list = null;//表格列表
    $scope.clrz_num = 0;//事件总数数量
    $scope.clrz_responseTime = '0分';//平均响应时间
    $scope.clrz_resolvedTime = '0分';//平均解决时间
    $scope.clrz_satisfactionRatio = 0;//满意度
    //三方公司
    $scope.sfgs_list = null;//表格列表
    $scope.sfgs_c_total = 0;//公司总数
    $scope.sfgs_u_total = 0;//人员总数
    $scope.sfgs_p_total = 0;//解决事件总数
    $scope.sfgs_p_time = '0分';//平均解决时长
    //区域地点
    $scope.qydd_list = null;//表格列表
    $scope.qydd_num = 0;//事件总数数量
    //事件来源
    $scope.sjly_list = null;//表格列表
    $scope.sjly_num = 0;//事件总数数量
    /**
     *
     *
     * @param {string} name 排序字段
     * @param {string} type 排序方式 desc,asc
     */
    $scope.mdxquery = function (name, type) {
        if (!name) {
            if($scope.tap == 'SJZS'){
                name = 'accdate';
            }else if($scope.tap == 'SFGS'){
                name = 'i_total';
            }else{
                name = 'sum';
            }
        }
        type = type || 'desc';
        switch ($scope.tap) {
            case 'SJZS'://事件总数
                $scope.sjzs_list = null;
                // 请求列表
                api_event_form.fetchSjzsList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "type": $scope.dateItem,
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.sjzs_list = res.dataList;//表格列表
                        $scope.sjzs_num = res.sum;//事件总数数量
                        $scope.sjzs_responseTime = res.responseTime;//平均响应时间
                        $scope.sjzs_resolvedTime = res.resolvedTime;//平均解决时间
                        $scope.sjzs_satisfactionRatio = res.satisfactionRatio;//满意度
                    }
                })
                break;
            case 'SJLX'://事件类型
                $scope.sjlx_list = null;
                // 请求列表
                api_event_form.fetchSjlxList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "hierarchy": $scope.sjSelectedOne.value.id,
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.sjlx_list = res.typedataList;//表格列表
                    }
                })
                // 请求事件总数数量
                api_event_form.getSjNum({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.sjlx_num = res.data[0].sum;//事件总数数量
                    }
                })
                break;
            case 'CLRZ'://处理人/组
                $scope.clrz_list = null;
                //获取组
                api_user_data.fetchDataList('group', {
                    idx: 0,
                    sum: 1000,
                    group: {
                        selectType: "nouser"
                    }
                }).then(res => {
                    if (res.status == 200) {
                        var groupList = [{
                            id: -2,
                            groupName: '按组选择'
                        }, {
                            id: -1,
                            groupName: '按人选择'
                        }];
                        groupList.push(...res.list);
                        $scope.groupSelected = groupList;//下拉框数据
                        // 请求列表
                        if ($scope.groupSelectedOne.value.id == -2) {//按组
                            var params = {
                                "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                                "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                                "type": 1,
                                "sortData": name,
                                "sortType": type
                            };
                        } else if ($scope.groupSelectedOne.value.id == -1) {//按人
                            var params = {
                                "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                                "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                                "type": 2,
                                "sortData": name,
                                "sortType": type
                            };
                        } else {
                            var params = {
                                "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                                "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                                "type": 3,
                                "groupid": $scope.groupSelectedOne.value.id,
                                "sortData": name,
                                "sortType": type
                            };
                        }
                        api_event_form.fetchClrzList(params).then(function (res) {
                            if (res.stats == 200) {
                                $scope.tableGroupSelectedOne = params.type;//处理人或组

                                $scope.clrz_list = res.listData;//表格列表
                                $scope.clrz_num = res.sum;//事件总数量
                                $scope.clrz_responseTime = res.responseTime;//平均响应时间
                                $scope.clrz_resolvedTime = res.resolvedTime;//平均解决时间
                                $scope.clrz_satisfactionRatio = res.satisfactionRatio;//满意度
                            }
                        })
                    }
                })
                break;
            case 'SFGS'://三方公司
                $scope.sfgs_list = null;
                //获取三方公司
                api_user_data.fetchDataList('company', {
                    idx: 0,
                    sum: 1000,
                    company: {}
                }).then(res => {
                    if (res.status == 200) {
                        $scope.companySelected = res.list;//下拉框数据
                        // 请求列表
                        var postData = {
                            "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                            "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                            "sortData": name,
                            "sortType": type
                        }
                        if($scope.companySelectedOne.value.id > 0){
                            postData.companyId = $scope.companySelectedOne.value.id;
                        }
                        api_event_form.fetchSfgsList(postData).then(function (res) {
                            if (res.stats == 200) {
                                $scope.sfgs_list = res.dataList;//表格列表
                                $scope.sfgs_c_total = res.title.c_total;//公司总数
                                $scope.sfgs_u_total = res.title.u_total;//人员总数
                                $scope.sfgs_p_total = res.title.p_total;//解决事件总数
                                $scope.sfgs_p_time = res.title.p_time;//平均解决时长
                            }
                        })
                    }
                })
                
                break;
            case 'QYDD'://区域地点
                $scope.qydd_list = null;
                // 请求列表
                api_event_form.fetchQyddList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "type": $scope.areaSelectedOne.value.id,
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.qydd_list = res.listData;//表格列表
                    }
                })
                // 请求事件总数数量
                api_event_form.getSjNum({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD')
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.qydd_num = res.data[0].sum;//事件总数数量
                    }
                })
                break;
            case 'SJLY'://事件来源
                $scope.sjly_list = null;
                // 请求列表
                api_event_form.fetchSjlyList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.sjly_list = res.listData;//表格列表
                    }
                })
                // 请求事件总数数量
                api_event_form.getSjNum({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD')
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.sjly_num = res.data[0].sum;//事件总数数量
                    }
                })
                break;
        }
    };
    // 请求人
    // api_user_data.fetchDataList('requester', {
    //     "idx": 0,
    //     "sum": 10
    // }).then(function (response) {
    //     if (response) {
    //         if (response.status = 200) {
    //             $scope.requester = response.list;
    //         }
    //     }
    // })
    //导出
    $scope.export = function () {
        var postData = {
            "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
            "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
            "sortData": $scope.name,
            "sortType": $scope.type,
            report: {}
        }
        switch ($scope.tap) {
            case 'SJZS'://事件总数
                postData.type = $scope.dateItem;
                postData.key = 'mdv2_incident_repot_sum';
                postData.titles = ['时间', '事件数量', '平均响应时间', '平均解决时间', '完全解决', '部分解决', '其他', '满意度(%)'];
                break;
            case 'SJLX'://事件类型
                postData.hierarchy = $scope.sjSelectedOne.value.id;
                postData.key = 'mdv2_incident_repot_type';
                postData.titles = ['事件类型', '类型数量', '类型占比', '平均响应时间', '平均解决时间', '完全解决', '部分解决', '其他'];
                break;
            case 'CLRZ'://处理人/组
                if ($scope.groupSelectedOne.value.id == -2) {//按组
                    postData.type = 1;
                } else if ($scope.groupSelectedOne.value.id == -1) {//按人
                    postData.type = 2;
                } else {
                    postData.type = 3;
                }
                postData.key = 'mdv2_incident_repot_handle';
                postData.titles = ['处理组', '事件数量', '事件占比', '按时响应', '超时响应', '平均响应时间', '超时响应占比', '按时解决', '超时解决', '平均解决时间', '超时解决占比', '满意度(%)'];
                break;
            case 'SFGS'://三方公司
                postData.key = 'mdv2_incident_repot_company';
                postData.titles = [($scope.sfgs_list[0]&&$scope.sfgs_list[0].userName)?'人员名称':'公司名称', '人员总数', '事件数量', '平均响应时长', '平均解决时长', '迟到次数'];
                if($scope.sfgs_list[0]&&$scope.sfgs_list[0].userName){
                    postData.titles.splice(1,1);
                }
                break;
            case 'QYDD'://区域地点
                postData.type = $scope.areaSelectedOne.value.id;
                postData.key = 'mdv2_incident_repot_area_place';
                postData.titles = ['区域/地点', '事件数量', '事件占比'];
                break;
            case 'SJLY'://事件来源
                postData.key = 'mdv2_incident_repot_source';
                postData.titles = ['事件来源', '事件数量', '事件来源占比'];
                break;
        }
        var wt_url = api_bpm.downDataModel('report', 1).getRequestedUrl()
        $http({
            url: wt_url,
            method: 'POST',
            data: JSON.stringify(postData),
            headers: {
                'Accept': '*/*'
            },
            responseType: 'arraybuffer'
        }).success(function (data, status, headers, config) {
            var fileName = '';
            switch ($scope.tap) {
                case 'SJZS'://事件总数
                    fileName = '事件总数';
                    break;
                case 'SJLX'://事件类型
                    fileName = '事件类型';
                    break;
                case 'CLRZ'://处理人/组
                    fileName = '处理人/组';
                    break;
                case 'SFGS'://三方公司
                    fileName = '三方公司';
                    break;
                case 'QYDD'://区域地点
                    fileName = '区域地点';
                    break;
                case 'SJLY'://事件来源
                    fileName = '事件来源';
                    break;
            }
            // var fileName = headers("Content-Disposition").split(";")[1].split("filename=")[1];
            var file = new Blob([data], {
                type: 'application/vnd.ms-excel'
            });
            var fileURL = URL.createObjectURL(file);
            var a = document.createElement('a');
            a.href = fileURL;
            a.target = '_blank';
            a.download = fileName + '.xls';
            document.body.appendChild(a);
            a.click();
        }).error(function (data, status, headers, config) {
        });
    };
    //初始化
    $scope.dateItemClick('day');
    $scope.mdxquery('accdate', 'desc');
    $scope.sortActive = 'accdatetop';
    $scope.name = 'accdate';//表格排序，字段名称
    $scope.type = 'desc';//表格排序，排序方式desc,asc
    $scope.direction = 'top';//箭头方向 top,bottom
}])