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- <section id="page-title">
- <div class="row">
- <div class="col-sm-8">
- <h1 class="mainTitle">事件报表
- <i tooltip='请点击对应报表名称,查看相关数据。' tooltip-placement="right"
- class="fa ti-help-alt margin-left-10 fontcolor-five pointfont"></i>
- </h1>
- </div>
- </div>
- </section>
- <div class="col-md-12 col-sm-12">
- <div class="row deck_body" ng-controller="event_formCtrl">
- <div class="event_head">
- <div class="deck_head_L" ng-class="{ac:tap=='SJZS'}" ng-click="active('SJZS')">
- <span>事件总数</span>
- </div>
- <div class="deck_head_L" ng-class="{ac:tap=='SJLX'}" ng-click="active('SJLX')">
- <span>事件类型</span>
- </div>
- <div class="deck_head_L" ng-class="{ac:tap=='CLRZ'}" ng-click="active('CLRZ')">
- <span>处理人/组</span>
- </div>
- <div class="deck_head_L" ng-class="{ac:tap=='SFGS'}" ng-click="active('SFGS')">
- <span>三方公司</span>
- </div>
- <div class="deck_head_L" ng-class="{ac:tap=='QYDD'}" ng-click="active('QYDD')">
- <span>区域地点</span>
- </div>
- <div class="deck_head_L" ng-class="{ac:tap=='SJLY'}" ng-click="active('SJLY')">
- <span>事件来源</span>
- </div>
- </div>
- <div class="deck_cont">
- <!-- 筛选条件 -->
- <div class="deck_cont_head">
- <form class="col-xs-12 col-sm-12 form-inline P-0 clearfix">
- <!-- 按日/月/年统计 -->
- <div class="count fl" ng-if="tap=='SJZS'">
- <div class="dateItem dayBy" ng-click="dateItemClick('day')"
- ng-class="{active:dateItem == 'day'}">按日统计</div>
- <div class="dateItem monthBy" ng-click="dateItemClick('month')"
- ng-class="{active:dateItem == 'month'}">按月统计</div>
- <div class="dateItem yearBy" ng-click="dateItemClick('year')"
- ng-class="{active:dateItem == 'year'}">按年统计</div>
- </div>
- <!-- 选择日期 -->
- <div class="selectDate P-0 fl">
- <div class="selectDate-hd clearfix">
- <p class="fl">选择日期:</p>
- <div class="lastDate fr">
- <span ng-class="{active:searchstate=='year3'}" ng-click="chooseDate('year3')"
- ng-if="dateItem == 'year'">近三年</span>
- <strong ng-if="dateItem == 'year'">|</strong>
- <span ng-class="{active:searchstate=='year5'}" ng-click="chooseDate('year5')"
- ng-if="dateItem == 'year'">近五年</span>
- <span ng-class="{active:searchstate=='month3'}" ng-click="chooseDate('month3')"
- ng-if="dateItem == 'month'">近三月</span>
- <strong ng-if="dateItem == 'month'">|</strong>
- <span ng-class="{active:searchstate=='month6'}" ng-click="chooseDate('month6')"
- ng-if="dateItem == 'month'">近六月</span>
- <span ng-class="{active:searchstate=='week1'}" ng-click="chooseDate('week1')"
- ng-if="dateItem == 'day'">上一周</span>
- <strong ng-if="dateItem == 'day'">|</strong>
- <span ng-class="{active:searchstate=='month1'}" ng-click="chooseDate('month1')"
- ng-if="dateItem == 'day'">上一月</span>
- <strong ng-if="tap=='SJLY'">|</strong>
- <span ng-class="{active:searchstate=='year1'}" ng-click="chooseDate('year1')"
- ng-if="tap=='SJLY'">上一年</span>
- </div>
- </div>
- <div class="clearfix">
- <div class="form-group fl">
- <input type="text" ng-readonly="true" ng-change="timesChange(datepickerOptionsStart.datepickerMode)" ng-required="true" class="form-control smallline" uib-datepicker-popup="{{datepickerPopuptime}}" ng-model="starttimesModel" is-open="startOpened" ng-init="startOpened = false" ng-click="startOpen($event)" datepicker-options="datepickerOptionsStart" show-button-bar="false" />
- <i class="iconfont icon-yuqixinxiu form-dataIcon"></i>
- </div>
- <span class="form-line fl">一</span>
- <div class="form-group fl">
- <input type="text" ng-readonly="true" ng-change="timesChange(datepickerOptionsEnd.datepickerMode)" ng-required="true" class="form-control smallline" uib-datepicker-popup="{{datepickerPopuptime}}" ng-model="endtimesModel" is-open="endOpened" ng-init="endOpened = false" ng-click="endOpen($event)" datepicker-options="datepickerOptionsEnd" show-button-bar="false" />
- <i class="iconfont icon-yuqixinxiu form-dataIcon"></i>
- </div>
- </div>
- </div>
- <!-- 事件分类级别 -->
- <div class="selectSj P-0 fl" ng-if="tap=='SJLX'">
- <div class="selectSj-hd">
- <p>事件分类级别:</p>
- </div>
- <ui-select class="sj-select" ng-model="sjSelectedOne.value" theme="bootstrap">
- <ui-select-match placeholder="一级分类">
- {{$select.selected.name}}
- </ui-select-match>
- <ui-select-choices repeat="item in sjSelected">
- <div ng-bind-html="item.name"></div>
- </ui-select-choices>
- </ui-select>
- </div>
- <!-- 选择处理人/组 -->
- <div class="selectSj P-0 fl" ng-if="tap=='CLRZ'">
- <div class="selectSj-hd">
- <p>选择处理人/组:</p>
- </div>
- <ui-select class="sj-select" ng-model="groupSelectedOne.value" theme="bootstrap">
- <ui-select-match placeholder="全部">
- {{$select.selected.groupName}}
- </ui-select-match>
- <ui-select-choices repeat="item in groupSelected">
- <div ng-bind-html="item.groupName"></div>
- </ui-select-choices>
- </ui-select>
- </div>
- <!-- 选择三方公司 -->
- <div class="selectSj P-0 fl" ng-if="tap=='SFGS'">
- <div class="selectSj-hd">
- <p>选择三方公司:</p>
- </div>
- <ui-select class="sj-select" ng-model="companySelectedOne.value" theme="bootstrap">
- <ui-select-match placeholder="请选择">
- {{$select.selected.name}}
- </ui-select-match>
- <ui-select-choices repeat="item in companySelected">
- <div ng-bind-html="item.name"></div>
- </ui-select-choices>
- </ui-select>
- </div>
- <!-- 区域地点 -->
- <div class="selectSj P-0 fl" ng-if="tap=='QYDD'">
- <div class="selectSj-hd">
- <p>区域/地点:</p>
- </div>
- <ui-select class="sj-select" ng-model="areaSelectedOne.value" theme="bootstrap">
- <ui-select-match placeholder="区域">
- {{$select.selected.name}}
- </ui-select-match>
- <ui-select-choices repeat="item in areaSelected">
- <div ng-bind-html="item.name"></div>
- </ui-select-choices>
- </ui-select>
- </div>
- <!-- 搜索重置 -->
- <div class="col-xs-3 col-sm-3 pull-right P-0 searchBtnBox">
- <div class="btn btn_search fl" ng-click="mdxquery()">搜索</div>
- <div class="btn btn_reset fl" ng-click="reload()" ng-disabled="disabledParentGroup">重置</div>
- <div class="btn btn_export fl" ng-click="export()" id="exportToExcel"
- ng-disabled="disabledParentGroup">导出</div>
- </div>
- </form>
- </div>
- <!-- 事件总数 -->
- <div class="deck_cont_body" ng-if="tap=='SJZS'">
- <div class="deck_cont_body_TB1">
- <div class="TB">
- <div class="TB_head" ng-if="isArrays(sjzs_list)&&sjzs_list.length>0">
- <div class="TB_head_L">
- <div class="TB_LDZH fl" tooltip='事件状态已关单,并且有处理人的单子' tooltip-placement="top">
- <p>事件总数</p>
- <span>{{sjzs_num}}</span>
- </div>
- <div class="TB_ITEMS fl">
- <div class="TB_ITEM" tooltip='接单时间 – 建单时间' tooltip-placement="top">
- <p>平均响应时间</p>
- <span>{{sjzs_responseTime}}</span>
- </div>
- <div class="TB_ITEM" tooltip='处理完成时间 – 接单时间' tooltip-placement="top">
- <p>平均解决时间</p>
- <span>{{sjzs_resolvedTime}}</span>
- </div>
- <div class="TB_ITEM" tooltip='服务台关单回访满意度' tooltip-placement="top">
- <p>满意度</p>
- <span>{{sjzs_satisfactionRatio}}%</span>
- </div>
- </div>
- </div>
- </div>
- <div class="TB_cont">
- <table class="jry_table jry_table_head" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;table-layout:fixed">
- <thead>
- <tr>
- <th style="width:6%">
- 序号
- </th>
- <th style="width:10%" ng-click="tableSort('accdate')" tooltip='统计标的,当天(00:00:00 – 23:59:59)' tooltip-placement="top">
- <strong>
- 时间
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'accdatetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'accdatebottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:8%" ng-click="tableSort('sum')" tooltip='事件数量' tooltip-placement="top">
- <strong>
- 事件数量
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'sumtop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'sumbottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:18%" ng-click="tableSort('responseTime')" tooltip='接单时间 – 建单时间' tooltip-placement="top">
- <strong>
- 平均响应时间
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'responseTimetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'responseTimebottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:18%" ng-click="tableSort('resolvedTime')" tooltip='处理完成时间 – 接单时间' tooltip-placement="top">
- <strong>
- 平均解决时间
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'resolvedTimetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'resolvedTimebottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:10%" tooltip='处理结果为:完全解决的单数' tooltip-placement="top">
- 完全解决
- </th>
- <th style="width:10%" tooltip='处理结果为:部分解决的单数' tooltip-placement="top">
- 部分解决
- </th>
- <th style="width:6%" tooltip='处理结果为:其它的工单数' tooltip-placement="top">
- 其他
- </th>
- <th style="width:14%" ng-click="tableSort('satisfactionRatio')" tooltip='服务台关单回访满意度' tooltip-placement="top">
- <strong>
- 满意度(%)
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'satisfactionRatiotop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'satisfactionRatiobottom'}"></i>
- </em>
- </strong>
- </th>
- </tr>
- </thead>
- </table>
- <div class="jry_table_wrap" ng-nicescroll nice-scroll-end="topEndComplete()">
- <table class="jry_table jry_table_body" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;margin-bottom: 16px;table-layout:fixed">
- <tbody class="tbody-hover">
- <tr ng-repeat="rowData in sjzs_list">
- <td style="width:6%">
- {{$index+1}}
- </td>
- <td style="width:10%">
- {{rowData.accdate}}
- </td>
- <td style="width:8%">
- {{rowData.sum}}
- </td>
- <td style="width:18%">
- {{rowData.responseTime}}
- </td>
- <td style="width:18%">
- {{rowData.resolvedTime}}
- </td>
- <td style="width:10%">
- {{rowData.allresult}}
- </td>
- <td style="width:10%">
- {{rowData.partresult}}
- </td>
- <td style="width:6%">
- {{rowData.otherresult}}
- </td>
- <td style="width:14%">
- {{rowData.satisfactionRatio}}%
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- <div class="noData" ng-if="isArrays(sjzs_list)&&sjzs_list.length==0">查询无记录</div>
- <div class="noData" ng-if="!isArrays(sjzs_list)"><img src="/assets/images/loading.gif" alt=""></div>
- </div>
- <!-- 事件类型 -->
- <div class="deck_cont_body" ng-if="tap=='SJLX'">
- <div class="deck_cont_body_TB1">
- <div class="TB">
- <div class="TB_head" ng-if="isArrays(sjlx_list)&&sjlx_list.length>0">
- <div class="TB_head_L">
- <div class="TB_LDZH fl" tooltip='事件状态已关单,并且有处理人的单子' tooltip-placement="top">
- <p>事件总数</p>
- <span>{{sjlx_num}}</span>
- </div>
- </div>
- </div>
- <div class="TB_cont">
- <table class="jry_table jry_table_head" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;table-layout:fixed">
- <thead>
- <tr>
- <th style="width:6%">
- 序号
- </th>
- <th style="width:22%" tooltip='统计标的,事件分类' tooltip-placement="top">
- 事件类型
- </th>
- <th style="width:10%" ng-click="tableSort('sum')" tooltip='此事件分类下的事件工单数量(包含子级工单)' tooltip-placement="top">
- <strong>
- 类型数量
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'sumtop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'sumbottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:10%" tooltip='分类下工单占比' tooltip-placement="top">
- 类型占比
- </th>
- <th style="width:14%" ng-click="tableSort('responseTime')" tooltip='接单时间 – 建单时间' tooltip-placement="top">
- <strong>
- 平均响应时间
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'responseTimetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'responseTimebottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:14%" ng-click="tableSort('resolvedTime')" tooltip='处理完成时间 – 接单时间' tooltip-placement="top">
- <strong>
- 平均解决时间
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'resolvedTimetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'resolvedTimebottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:8%" tooltip='处理结果为:完全解决的单数' tooltip-placement="top">
- 完全解决
- </th>
- <th style="width:8%" tooltip='处理结果为:部分的工单数' tooltip-placement="top">
- 部分解决
- </th>
- <th style="width:8%" tooltip='处理结果为:其它的工单数' tooltip-placement="top">
- 其他
- </th>
- </tr>
- </thead>
- </table>
- <div class="jry_table_wrap" ng-nicescroll>
- <table class="jry_table jry_table_body" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;margin-bottom: 16px;table-layout:fixed">
- <tbody class="tbody-hover">
- <tr
- ng-repeat="rowData in sjlx_list">
- <td style="width:6%">
- {{$index+1}}
- </td>
- <td style="width:22%">
- {{rowData.category}}
- </td>
- <td style="width:10%">
- {{rowData.sum}}
- </td>
- <td style="width:10%">
- {{rowData.proportion}}
- </td>
- <td style="width:14%">
- {{rowData.responseTime}}
- </td>
- <td style="width:14%">
- {{rowData.resolvedTime}}
- </td>
- <td style="width:8%">
- {{rowData.allresult}}
- </td>
- <td style="width:8%">
- {{rowData.partresult}}
- </td>
- <td style="width:8%">
- {{rowData.otherresult}}
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- <div class="noData" ng-if="isArrays(sjlx_list)&&sjlx_list.length==0">查询无记录</div>
- <div class="noData" ng-if="!isArrays(sjlx_list)"><img src="/assets/images/loading.gif" alt=""></div>
- </div>
- <!-- 处理人/组 -->
- <div class="deck_cont_body" ng-if="tap=='CLRZ'">
- <div class="deck_cont_body_TB1">
- <div class="TB">
- <div class="TB_head">
- <div class="TB_head_L">
- <div class="TB_LDZH fl" tooltip='事件状态已关单,并且有处理人的单子' tooltip-placement="top">
- <p>事件总数</p>
- <span>{{clrz_num}}</span>
- </div>
- <div class="TB_ITEMS fl">
- <div class="TB_ITEM" tooltip='接单时间 – 建单时间' tooltip-placement="top">
- <p>平均响应时间</p>
- <span>{{clrz_responseTime}}</span>
- </div>
- <div class="TB_ITEM" tooltip='处理完成时间 – 接单时间' tooltip-placement="top">
- <p>平均解决时间</p>
- <span>{{clrz_resolvedTime}}</span>
- </div>
- <div class="TB_ITEM" tooltip='服务台关单回访满意度' tooltip-placement="top">
- <p>满意度</p>
- <span>{{clrz_satisfactionRatio}}%</span>
- </div>
- </div>
- </div>
- </div>
- <div class="TB_cont" ng-if="isArrays(clrz_list)&&clrz_list.length>0">
- <table class="jry_table jry_table_head" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;table-layout:fixed">
- <thead>
- <tr>
- <th style="width:6%" rowspan="2">
- 序号
- </th>
- <th style="width:7%" rowspan="2">
- <span tooltip='统计标的,事件分类' tooltip-placement="top">处理{{tableGroupSelectedOne == 1?'组':'人'}}</span>
- </th>
- <th style="width:7%" rowspan="2" ng-click="tableSort('sum')">
- <strong tooltip='此事件分类下的事件工单数量(包含子级工单)' tooltip-placement="top">
- 事件数量
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'sumtop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'sumbottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:7%" rowspan="2">
- <span tooltip='分类下工单占比' tooltip-placement="top">事件占比</span>
- </th>
- <th style="width:32%" colspan="4">
- <span tooltip='按时响应次数' tooltip-placement="top">按时响应</span>
- </th>
- <th style="width:32%" colspan="4">
- <span tooltip='按时解决次数' tooltip-placement="top">按时解决</span>
- </th>
- <th style="width:7%" rowspan="2">
- <span tooltip='服务台关单回访满意度' tooltip-placement="top">满意度(%)</span>
- </th>
- </tr>
- <tr>
- <th style="width:8%">
- <span tooltip='按时响应次数' tooltip-placement="top">按时响应</span>
- </th>
- <th style="width:8%">
- <span tooltip='超时响应次数' tooltip-placement="top">超时响应</span>
- </th>
- <th style="width:8%">
- <span tooltip='接单时间 – 建单时间' tooltip-placement="top">平均响应时间</span>
- </th>
- <th style="width:8%">
- <span tooltip='超时响应次数占比,对比按时响应次数' tooltip-placement="top">超时响应占比</span>
- </th>
- <th style="width:8%">
- <span tooltip='按时解决次数' tooltip-placement="top">按时解决</span>
- </th>
- <th style="width:8%">
- <span tooltip='超时解决次数' tooltip-placement="top">超时解决</span>
- </th>
- <th style="width:8%">
- <span tooltip='处理完成时间 – 接单时间' tooltip-placement="top">平均解决时间</span>
- </th>
- <th style="width:8%">
- <span tooltip='超时解决次数占比,对比按时解决次数' tooltip-placement="top">超时解决占比</span>
- </th>
- </tr>
- </thead>
- </table>
- <div class="jry_table_wrap jry_table_wrap2" ng-nicescroll>
- <table class="jry_table jry_table_body" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;margin-bottom: 16px;table-layout:fixed">
- <tbody class="tbody-hover">
- <tr
- ng-repeat="rowData in clrz_list">
- <td style="width:6%">
- {{$index+1}}
- </td>
- <td style="width:7%">
- {{rowData.name}}
- </td>
- <td style="width:7%">
- {{rowData.sum}}
- </td>
- <td style="width:7%">
- {{rowData.proportion}}
- </td>
- <td style="width:8%">
- {{rowData.responseOnTime}}
- </td>
- <td style="width:8%">
- {{rowData.responseOverTime}}
- </td>
- <td style="width:8%">
- {{rowData.responseTime}}
- </td>
- <td style="width:8%">
- {{rowData.overTimeProportion}}%
- </td>
- <td style="width:8%">
- {{rowData.resolvedOnTime}}
- </td>
- <td style="width:8%">
- {{rowData.resolvedOverTime}}
- </td>
- <td style="width:8%">
- {{rowData.resolvedTime}}
- </td>
- <td style="width:8%">
- {{rowData.resolvedTimeProportion}}%
- </td>
- <td style="width:7%">
- {{rowData.satisfactionRatio}}%
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- <div class="noData" ng-if="isArrays(clrz_list)&&clrz_list.length==0">查询无记录</div>
- <div class="noData" ng-if="!isArrays(clrz_list)"><img src="/assets/images/loading.gif" alt=""></div>
- </div>
- <!-- 三方公司 -->
- <div class="deck_cont_body" ng-if="tap=='SFGS'">
- <div class="deck_cont_body_TB1">
- <div class="TB">
- <div class="TB_head">
- <div class="TB_head_L">
- <div class="TB_LDZH fl" tooltip='第三方公司名称' tooltip-placement="top">
- <p>公司总数</p>
- <span>{{sfgs_c_total}}</span>
- </div>
- <div class="TB_ITEMS fl">
- <div class="TB_ITEM" tooltip='第三方公司下面的人员总数' tooltip-placement="top">
- <p>人员总数</p>
- <span>{{sfgs_u_total}}</span>
- </div>
- <div class="TB_ITEM" tooltip='第三方公司人员处理事件总数。已关闭的单子' tooltip-placement="top">
- <p>解决事件总数</p>
- <span>{{sfgs_p_total}}</span>
- </div>
- <div class="TB_ITEM" tooltip='每个单子的平均解决时长' tooltip-placement="top">
- <p>平均解决时长</p>
- <span>{{sfgs_p_time}}</span>
- </div>
- </div>
- </div>
- </div>
- <div class="TB_cont" ng-if="isArrays(sfgs_list)&&sfgs_list.length>0">
- <table class="jry_table jry_table_head" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;table-layout:fixed">
- <thead>
- <tr>
- <th style="width:6%">
- 序号
- </th>
- <th style="width:22%" ng-if="sfgs_list[0]&&sfgs_list[0].companyName" ng-click="tableSort('companyName')" tooltip='第三方公司名称' tooltip-placement="top">
- 公司名称
- </th>
- <th style="width:38%" ng-if="sfgs_list[0]&&sfgs_list[0].userName" ng-click="tableSort('userName')" tooltip='人员名称' tooltip-placement="top">
- 人员名称
- </th>
- <th style="width:16%" ng-if="sfgs_list[0]&&sfgs_list[0].companyName" ng-click="tableSort('u_total')" tooltip='此公司下的人员数量' tooltip-placement="top">
- <strong>
- 人员总数
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'u_totaltop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'u_totalbottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:16%" ng-click="tableSort('i_total')" tooltip='此公司处理的工单数量' tooltip-placement="top">
- <strong>
- 事件数量
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'i_totaltop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'i_totalbottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:16%" ng-click="tableSort('response_time')" tooltip='接单时间 – 建单时间' tooltip-placement="top">
- <strong>
- 平均响应时长
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'response_timetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'response_timebottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:16%" ng-click="tableSort('resolved_time')" tooltip='处理完成时间 – 接单时间' tooltip-placement="top">
- <strong>
- 平均解决时长
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'resolved_timetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'resolved_timebottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:8%" ng-click="tableSort('is_late')" tooltip='统计公司中所有人员迟到次数' tooltip-placement="top">
- <strong>
- 迟到次数
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'is_latetop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'is_latebottom'}"></i>
- </em>
- </strong>
- </th>
- </tr>
- </thead>
- </table>
- <div class="jry_table_wrap" ng-nicescroll nice-scroll-end="topEndComplete()">
- <table class="jry_table jry_table_body" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;margin-bottom: 16px;table-layout:fixed">
- <tbody class="tbody-hover">
- <tr ng-repeat="rowData in sfgs_list">
- <td style="width:6%">
- {{$index+1}}
- </td>
- <td style="width:22%" ng-if="rowData.companyName">
- {{rowData.companyName}}
- </td>
- <td style="width:38%" ng-if="rowData.userName">
- {{rowData.userName}}
- </td>
- <td style="width:16%" ng-if="rowData.companyName">
- {{rowData.u_total}}
- </td>
- <td style="width:16%">
- {{rowData.i_total}}
- </td>
- <td style="width:16%">
- {{rowData.response_time}}
- </td>
- <td style="width:16%">
- {{rowData.resolved_time}}
- </td>
- <td style="width:8%">
- {{rowData.is_late}}
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- <div class="noData" ng-if="isArrays(sfgs_list)&&sfgs_list.length==0">查询无记录</div>
- <div class="noData" ng-if="!isArrays(sfgs_list)"><img src="/assets/images/loading.gif" alt=""></div>
- </div>
- <!-- 区域地点 -->
- <div class="deck_cont_body" ng-if="tap=='QYDD'">
- <div class="deck_cont_body_TB1">
- <div class="TB">
- <div class="TB_head">
- <div class="TB_head_L">
- <div class="TB_LDZH fl" tooltip='事件状态已关单,并且有处理人的单子' tooltip-placement="top">
- <p>事件总数</p>
- <span>{{qydd_num}}</span>
- </div>
- </div>
- </div>
- <div class="TB_cont" ng-if="isArrays(qydd_list)&&qydd_list.length>0">
- <table class="jry_table jry_table_head" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;table-layout:fixed">
- <thead>
- <tr>
- <th style="width:10%">
- 序号
- </th>
- <th style="width:30%" tooltip='统计标的,区域或者地点' tooltip-placement="top">
- 区域/地点
- </th>
- <th style="width:30%" ng-click="tableSort('sum')" tooltip='此标的下的事件工单数量(不包含子级工单)' tooltip-placement="top">
- <strong>
- 事件数量
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'sumtop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'sumbottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:30%" tooltip='标的总体占比' tooltip-placement="top">
- 事件占比
- </th>
- </tr>
- </thead>
- </table>
- <div class="jry_table_wrap" ng-nicescroll>
- <table class="jry_table jry_table_body" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;margin-bottom: 16px;table-layout:fixed">
- <tbody class="tbody-hover">
- <tr
- ng-repeat="rowData in qydd_list">
- <td style="width:10%">
- {{$index+1}}
- </td>
- <td style="width:30%">
- {{rowData.name}}
- </td>
- <td style="width:30%">
- {{rowData.sum}}
- </td>
- <td style="width:30%">
- {{rowData.proportion}}
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- <div class="noData" ng-if="isArrays(qydd_list)&&qydd_list.length==0">查询无记录</div>
- <div class="noData" ng-if="!isArrays(qydd_list)"><img src="/assets/images/loading.gif" alt=""></div>
- </div>
- <!-- 事件来源 -->
- <div class="deck_cont_body" ng-if="tap=='SJLY'">
- <div class="deck_cont_body_TB1">
- <div class="TB">
- <div class="TB_head">
- <div class="TB_head_L">
- <div class="TB_LDZH fl" tooltip='事件状态已关单,并且有处理人的单子' tooltip-placement="top">
- <p>事件总数</p>
- <span>{{sjly_num}}</span>
- </div>
- </div>
- </div>
- <div class="TB_cont" ng-if="isArrays(sjly_list)&&sjly_list.length>0">
- <table class="jry_table jry_table_head" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;table-layout:fixed">
- <thead>
- <tr>
- <th style="width:10%">
- 序号
- </th>
- <th style="width:30%" tooltip='统计标的,工单的事件来源' tooltip-placement="top">
- 事件来源
- </th>
- <th style="width:30%" ng-click="tableSort('sum')" tooltip='此标的下的事件工单数量' tooltip-placement="top">
- <strong>
- 事件数量
- <em class="sort-wrap">
- <i class="sortItem iconfont icon-xiangshang" ng-class="{active:sortActive == 'sumtop'}"></i>
- <i class="sortItem iconfont icon-xiangxia" ng-class="{active:sortActive == 'sumbottom'}"></i>
- </em>
- </strong>
- </th>
- <th style="width:30%" tooltip='标的总体占比' tooltip-placement="top">
- 事件来源占比
- </th>
- </tr>
- </thead>
- </table>
- <div class="jry_table_wrap" ng-nicescroll>
- <table class="jry_table jry_table_body" cellspacing="0" cellpadding="16"
- style="font-weight:normal !important;margin-bottom: 16px;table-layout:fixed">
- <tbody class="tbody-hover">
- <tr
- ng-repeat="rowData in sjly_list">
- <td style="width:10%">
- {{$index+1}}
- </td>
- <td style="width:30%">
- {{rowData.name}}
- </td>
- <td style="width:30%">
- {{rowData.sum}}
- </td>
- <td style="width:30%">
- {{rowData.proportion}}
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- </div>
- </div>
- <div class="noData" ng-if="isArrays(sjly_list)&&sjly_list.length==0">查询无记录</div>
- <div class="noData" ng-if="!isArrays(sjly_list)"><img src="/assets/images/loading.gif" alt=""></div>
- </div>
- </div>
- </div>
- </div>
- </div>
- <style>
- p {
- margin-bottom: 0;
- }
- em,
- i,
- strong {
- font-style: normal;
- font-weight: normal;
- }
- .searchBtnBox {
- padding-top: 30px;
- }
- .deck_body {
- height: 100%;
- background: #f9f9f9;
- padding: 16px;
- }
- .event_head {
- height: 50px;
- width: 100%
- }
- .event_head .deck_head_L {
- float: left;
- width: 16.66%;
- height: 100%;
- text-align: center;
- border-top: 5px solid #EAEAEA;
- color: #717171;
- font-size: 14px;
- line-height: 45px;
- cursor: pointer;
- }
- .event_head .deck_head_R {
- float: left;
- width: 50%;
- height: 100%;
- text-align: center;
- border-top: 5px solid #EAEAEA;
- color: #717171;
- font-size: 14px;
- line-height: 45px;
- cursor: pointer;
- }
- .ac {
- background: #E6EEF4;
- color: #353535 !important;
- border-top: 5px solid #79A3C4 !important;
- }
- .deck_cont {
- width: 100%;
- height: 100%;
- padding: 16px;
- background: #fff;
- border-width: 0px 1px 1px 1px;
- border-width: 0px 1px 1px 1px;
- border-color: #EAEAEA;
- border-style: solid;
- }
- .deck_cont_head {
- border-bottom: 1px solid #EAEAEA;
- padding: 16px 10px 16px 10px;
- zoom: 1;
- }
- .deck_cont_head::after {
- content: "";
- display: block;
- height: 0;
- clear: both;
- visibility: hidden;
- }
- .P-0 {
- padding-left: 0px;
- padding-right: 0px;
- }
- .P-T-15 {
- padding-top: 16px;
- }
- .form-control.smallline {
- width: 120px;
- height: 34px;
- padding-left: 8px;
- padding-right: 8px;
- color: #999;
- font-size: 12px;
- }
- .deck_cont_body_TB1 {
- padding-top: 16px;
- }
- .deck_cont_body_TB2 {
- padding-top: 16px;
- }
- .TB_head {
- width: 100%;
- height: 54px
- }
- .TB_head_L {
- float: left;
- height: 100%;
- border-left: 8px solid #005395;
- padding: 0px 16px;
- }
- .TB_head_R {
- float: left;
- height: 100%;
- border-left: 8px solid #49A9EE;
- padding: 0px 16px;
- }
- .TB_ITEM {
- float: left;
- margin-right: 16px;
- text-align: center;
- }
- .MR_15 {
- margin-right: 16px;
- }
- .TB_ITEM p {
- font-size: 12px;
- color: #666
- }
- .TB_ITEM span {
- font-size: 24px;
- color: #333;
- line-height: 1.2;
- }
- .TB_LDZH{
- text-align: center;
- }
- .TB_LDZH p {
- font-size: 14px;
- color: #666
- }
- .TB_LDZH span {
- font-size: 32px;
- color: #333;
- line-height: 1.2;
- }
- .TB_ZHL {
- height: 100%;
- padding-top: 22px;
- }
- .TB_ZHL p {
- font-size: 12px;
- color: #7B7B7B
- }
- .TB_ZHL span {
- font-weight: 600;
- font-size: 22px;
- }
- .TB_cont {
- height: 350px;
- width: 100%;
- /* overflow-x: hidden; */
- /* overflow-y: auto; */
- }
- .TB_cont #ldzh {
- height: 100%;
- }
- .TB_cont #sjfx {
- height: 100%;
- }
- .TB_cont #sjqs {
- height: 100%;
- }
- .TB_cont #sjpd {
- height: 100%;
- }
- .TB_head_R1 {
- border-color: #005395;
- }
- .TB_LB {
- height: 100%;
- width: 100%;
- border: 1px solid #EAEAEA;
- }
- .TB_LB_head {
- height: 50px;
- background: #FAFAFA;
- border-bottom: 1px solid #EAEAEA;
- color: #333;
- font-size: 14px;
- }
- .TB_LB_body {
- height: 40px;
- border-bottom: 1px solid #EAEAEA;
- color: #7B7B7B;
- }
- .TB_LB_item {
- height: 100%;
- float: left;
- text-align: center;
- line-height: 40px;
- border-right: 1px solid #EAEAEA;
- }
- .TB_LB_head .TB_LB_item {
- line-height: 50px;
- font-weight: 600;
- }
- .btn-default {
- height: 30px;
- }
- .form-line {
- height: 34px;
- line-height: 34px;
- padding-left: 8px;
- padding-right: 8px;
- color: #979797;
- }
- .form-dataIcon {
- color: #ddd;
- font-size: 16px;
- position: absolute;
- right: 8px;
- top: 50%;
- transform: translateY(-50%);
- }
- .selectDate {
- width: 270px;
- }
- .selectDate .selectDate-hd {
- margin-bottom: 8px;
- }
- .selectDate .lastDate {
- color: #ddd;
- }
- .selectDate .lastDate span {
- margin-left: 4px;
- margin-right: 4px;
- color: #005395;
- font-size: 12px;
- cursor: pointer;
- }
- .selectDate .lastDate span.active {
- border-bottom: 1px solid #005395;
- }
- .selectDate .lastDate span:last-child {
- margin-right: 0;
- }
- .searchBtnBox .btn {
- width: 60px;
- height: 34px;
- line-height: 26px;
- margin: 0 0 0 8px;
- }
- .btn_search {
- background-color: #005395;
- }
- .btn_reset {
- background-color: #fff;
- border: 1px solid #ddd;
- }
- .btn_reset:hover {
- border: 1px solid #999;
- color: #666;
- }
- .btn_export {
- padding: 3px 16px;
- background-color: #e6eef4;
- border: 1px #005395 solid;
- color: #005395;
- }
- .btn_export:hover {
- color: #79a3c4;
- border-color: #79a3c4;
- }
- .TB_ITEMS {
- margin-left: 24px;
- margin-top: 10px;
- }
- /* table */
- .jry_table_wrap {
- margin-top: -1px;
- height: 311px;
- overflow-x: hidden;
- overflow-y: auto;
- }
- .jry_table_wrap2 {
- height: 280px;
- }
- .jry_table {
- border: 1px solid #ddd;
- text-align: center;
- width: 100%;
- position: relative;
- font-size: 13px;
- }
- .jry_table_head {
- margin-top: 16px;
- background-color: #f9f9f9;
- }
- .jry_table_head th {
- cursor: pointer;
- }
- .jry_table_head * {
- font-weight: bold;
- }
- .jry_table_body .tbody-hover {
- width: 100%;
- }
- .jry_table th,
- .jry_table td {
- word-wrap: break-word;
- padding: 6px 2px;
- border: 1px solid #ddd;
- }
- .jry_table th {
- text-align: center;
- }
- .jry_table strong {
- position: relative;
- }
- .sort-wrap {
- position: absolute;
- right: -12px;
- top: 50%;
- transform: translateY(-50%);
- width: 12px;
- display: flex;
- flex-direction: column;
- justify-content: center;
- line-height: normal;
- }
- .sortItem {
- font-size: 12px;
- color: #ddd;
- height: 12px;
- cursor: pointer;
- position: absolute;
- }
- .sortItem.active {
- color: #999;
- }
- .sortItem.icon-xiangshang {
- bottom: -2px;
- }
- .sortItem.icon-xiangxia {
- top: -2px;
- }
- /* 按年月日统计 */
- .count {
- margin-top: 28px;
- margin-right: 16px;
- }
- .count .dateItem {
- width: 80px;
- height: 34px;
- text-align: center;
- line-height: 34px;
- border: 1px solid #ddd;
- float: left;
- cursor: pointer;
- }
- .count .dateItem:hover {
- border-color: #e6eef4;
- background-color: #e6eef4;
- }
- .count .dateItem.active {
- border-color: #005395;
- background-color: #e6eef4;
- color: #005395;
- }
- /* 事件分类级别 */
- .selectSj {
- width: 258px;
- margin-left: 16px;
- }
- .selectSj .selectSj-hd {
- margin-bottom: 8px;
- }
- .selectSj .sj-select {
- width: 100%;
- }
- .selectSj .sj-select .ui-select-match-text {
- color: #999;
- }
- /* 查询无记录 */
- .noData{
- font-size: 16px;
- text-align: center;
- font-weight: bold;
- margin-top: 16px;
- width: 100%;
- min-height: 420px;
- }
- .form-control.smallline{
- background-color: #fff;
- }
- </style>
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