zuel-itsm-3.0.2/assets/js/controllers/report/service_formCtrl.js

'use strict';
app.controller('service_formCtrl', ["$scope", "$rootScope", "$state", "$timeout", "$interval", "$http", "$cookieStore", "SweetAlert", "Restangular", "api_report", "api_statistic", "moment", 'api_user_data', 'api_event_form', 'api_bpm', function ($scope, $rootScope, $state, $timeout, $interval, $http, $cookieStore, SweetAlert, Restangular, api_report, api_statistic, moment, api_user_data, api_event_form, api_bpm) {
    //默认显示综合统计
    $scope.tap = 'ZHTJ';
    //默认显示上一周
    $scope.searchstate = 'none';
    //日期选择
    $scope.nowtimes = moment().format('YYYY-MM-DD')//当前日期;
    //上周
    $scope.week = function () {
        $scope.searchstate = "week";
        var weeks = new Date().getDay();
        $scope.starttimesModel = moment(new Date().getTime() - 86400000 * (weeks + 6)).format('YYYY-MM-DD');
        $scope.endtimesModel = moment(new Date().getTime() - 86400000 * (weeks)).format('YYYY-MM-DD');
    }
    //上月
    $scope.month = function () {
        $scope.searchstate = "month";
        $scope.starttimesModel = moment().startOf('month').add(-1, 'M').format('YYYY-MM-DD');
        $scope.endtimesModel = moment().endOf('month').add(-1, 'M').format('YYYY-MM-DD');
    }
    //去年
    $scope.year = function () {
        $scope.searchstate = "year";
        $scope.starttimesModel = moment().startOf('year').add(-1, 'y').format('YYYY-MM-DD');
        $scope.endtimesModel = moment().endOf('year').add(-1, 'y').format('YYYY-MM-DD');
    }
    // 今天
    $scope.today = function () {
        $scope.searchstate = "today";
        $scope.starttimesModel = moment().format('YYYY-MM-DD');
        $scope.endtimesModel = moment().format('YYYY-MM-DD');
    }
    //近N日
    $scope.day = function (num) {
        num = num > 1 ? num : 1;
        $scope.searchstate = "none";
        $scope.starttimesModel = moment().subtract(num, "days").format("YYYY-MM-DD");
        $scope.endtimesModel = moment().subtract(1, "days").format("YYYY-MM-DD");
    }
    //默认显示最近7天
    $scope.day(7);
    //选择上一周，上个月，去年
    $scope.chooseDate = function (date) {
        switch (date) {
            case 'week':
                $scope.week();
                break;
            case 'month':
                $scope.month();
                break;
            case 'year':
                $scope.year();
                break;
            case 'today':
                $scope.today();
                break;
        }
    };
    /**
     *日历
     */
    //打开开始日期选择框
    $scope.startOpen = function ($event) {
        $event.preventDefault();
        $event.stopPropagation();
        $scope.endOpened = false;
        $scope.startOpened = !$scope.startOpened;
    };
    //打开结束日期选择框
    $scope.endOpen = function ($event) {
        $event.preventDefault();
        $event.stopPropagation();
        $scope.startOpened = false;
        $scope.endOpened = !$scope.endOpened;
    };
    //重置
    $scope.reload = function (isReload) {
        //点击重置时传true，切换tab传false
        if (isReload) {
            $scope.day(7);
        }
        $scope.searchstate = 'none';
        $scope.sortActive = 'totaltop';
        $scope.name = 'total';//表格排序，字段名称
        $scope.type = 'desc';//表格排序，排序方式desc,asc
        $scope.direction = 'top';//箭头方向 top,bottom
        switch ($scope.tap) {
            case 'ZHTJ'://综合统计
                $scope.mdxquery('total', 'desc');
                break;
            case 'DHTJ'://电话统计
                $scope.mdxquery('total', 'desc');
                break;
            case 'WEB'://微信/WEB统计
                $scope.mdxquery('total', 'desc');
                break;
            case 'DHLYTJ'://电话留言统计
                $scope.mdxquery('total', 'desc');
                break;
            case 'DHCHTJ'://电话查号统计
                $scope.mdxquery('total', 'desc');
                break;
        }
    };
    //选择类型,综合统计，电话统计，微信/WEB统计，电话留言统计
    $scope.active = function (name) {
        $scope.tap = name;
        $scope.reload(false);
    };
    //综合统计，无限滚动加载
    $scope.topEndComplete = function () {
        console.log('滚动');
    };
    // 请求人
    // api_user_data.fetchDataList('requester', {
    //     "idx": 0,
    //     "sum": 10
    // }).then(function (response) {
    //     if (response) {
    //         if (response.status = 200) {
    //             $scope.requester = response.list;
    //         }
    //     }
    // })
    //表格排序------------------------------------------------
    $scope.sortActive = '';//表格排序，箭头高亮选中状态
    $scope.name = '';//表格排序，字段名称
    $scope.type = '';//表格排序，排序方式desc,asc
    $scope.direction = '';//箭头方向 top,bottom
    /**
     * 表格排序
     *
     * @param {string} name 字段名称
     * @param {string} type 排序方式desc,asc
     * @param {string} direction 箭头方向 top,bottom
     */
    $scope.tableSort = function (name) {
        if ($scope.name == name) {
            $scope.type = $scope.type == 'desc' ? 'asc' : 'desc';
            $scope.direction = $scope.direction == 'top' ? 'bottom' : 'top';
        } else {
            $scope.type = 'desc';
            $scope.direction = 'top';
        }
        $scope.name = name;
        $scope.sortActive = name + $scope.direction;
        $scope.mdxquery(name, $scope.type);
    };
    $scope.isArrays = function (arr) {
        return Array.isArray(arr);
    };
    //综合统计
    $scope.zhtj_list = null;//表格列表
    $scope.zhtj_req_total = 0;//请求总数
    $scope.zhtj_req_phone = 0;//请求电话总数
    $scope.zhtj_req_wxweb = 0;//请求微信/web总数
    $scope.zhtj_req_msg = 0;//请求电话留言总数
    $scope.zhtj_req_desk = 0;//请求柜台总数
    $scope.zhtj_trans_total = 0;//服务台建单数
    $scope.zhtj_p_total = 0;//工单转换直接处理数
    $scope.zhtj_unp_total = 0;//工单转换处理工单数
    //电话统计
    $scope.dhtj_list = null;//表格列表
    $scope.dhtj_req_total = 0;//来电总数
    $scope.dhtj_req_answer = 0;//接听数量
    $scope.dhtj_req_miss = 0;//未接数量
    $scope.dhtj_p_total = 0;//电话建单总数
    $scope.dhtj_p_phone = 0;//直接解决
    $scope.dhtj_unp_phone = 0;//派单数量
    //微信/WEB统计
    $scope.web_list = null;//表格列表
    $scope.web_req_total = 0;//微信/WEB报修总数
    $scope.web_req_trans = 0;//转换数量
    $scope.web_req_reject = 0;//未受理数量
    $scope.web_trans_total = 0;//微信/WEB转换总数
    $scope.web_p_total = 0;//直接解决
    $scope.web_unp_total = 0;//派单
    //电话留言统计
    $scope.dhlytj_list = null;//表格列表
    $scope.dhlytj_req_total = 0;//电话留言总数
    $scope.dhlytj_req_trans = 0;//建单总数
    $scope.dhlytj_req_reject = 0;//不受理总数
    $scope.dhlytj_trans_total = 0;//电话留言转换总数
    $scope.dhlytj_p_total = 0;//直接解决总数
    $scope.dhlytj_unp_total = 0;//派单总数
    //电话查号统计
    $scope.dhchtj_list = null;//表格列表
    /**
     *
     *
     * @param {string} name 排序字段
     * @param {string} type 排序方式 desc,asc
     */
    $scope.mdxquery = function (name, type) {
        if (!name) {
            // name = $scope.tap == 'ZHTJ' ? 'accdate' : 'sum';
            name = 'total';
        }
        type = type || 'desc';
        switch ($scope.tap) {
            case 'ZHTJ'://综合统计
                $scope.zhtj_list = null;
                // 请求列表
                api_event_form.fetchZhtjList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.zhtj_list = res.dataList || [];//表格列表
                        $scope.zhtj_req_total = res.title.req_total;//请求总数
                        $scope.zhtj_req_phone = res.title.req_phone;//请求电话总数
                        $scope.zhtj_req_wxweb = res.title.req_wxweb;//请求微信/web总数
                        $scope.zhtj_req_msg = res.title.req_msg;//请求电话留言总数
                        $scope.zhtj_req_desk = res.title.req_desk;//请求柜台总数
                        $scope.zhtj_trans_total = res.title.trans_total;//服务台建单数
                        $scope.zhtj_p_total = res.title.p_total;//工单转换直接处理数
                        $scope.zhtj_unp_total = res.title.unp_total;//工单转换处理工单数
                    }
                })
                break;
            case 'DHTJ'://电话统计
                $scope.dhtj_list = null;
                // 请求列表
                api_event_form.fetchDhtjList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.dhtj_list = res.dataList || [];//表格列表
                        $scope.dhtj_req_total = res.title.req_total;//来电总数
                        $scope.dhtj_req_answer = res.title.req_answer;//接听数量
                        $scope.dhtj_req_miss = res.title.req_miss;//未接数量
                        $scope.dhtj_p_total = res.title.p_total;//电话建单总数
                        $scope.dhtj_p_phone = res.title.p_phone;//直接解决
                        $scope.dhtj_unp_phone = res.title.unp_phone;//派单数量
                    }
                })
                break;
            case 'WEB'://微信/WEB统计
                $scope.web_list = null;
                // 请求列表
                api_event_form.fetchWebList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.web_list = res.dataList || [];//表格列表
                        $scope.web_req_total = res.title.req_total;//微信/WEB报修总数
                        $scope.web_req_trans = res.title.req_trans;//转换数量
                        $scope.web_req_reject = res.title.req_reject;//未受理数量
                        $scope.web_trans_total = res.title.trans_total;//微信/WEB转换总数
                        $scope.web_p_total = res.title.p_total;//直接解决
                        $scope.web_unp_total = res.title.unp_total;//派单
                    }
                })
                break;
            case 'DHLYTJ'://电话留言统计
                $scope.dhlytj_list = null;
                // 请求列表
                api_event_form.fetchDhlytjList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.dhlytj_list = res.dataList || [];//表格列表
                        $scope.dhlytj_req_total = res.title.req_total;//电话留言总数
                        $scope.dhlytj_req_trans = res.title.req_trans;//建单总数
                        $scope.dhlytj_req_reject = res.title.req_reject;//不受理总数
                        $scope.dhlytj_trans_total = res.title.trans_total;//电话留言转换总数
                        $scope.dhlytj_p_total = res.title.p_total;//直接解决总数
                        $scope.dhlytj_unp_total = res.title.unp_total;//派单总数
                    }
                })
                break;
            case 'DHCHTJ'://电话查号统计
                $scope.dhchtj_list = null;
                // 请求列表
                api_event_form.fetchDhchtjList({
                    "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
                    "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
                    "sortData": name,
                    "sortType": type
                }).then(function (res) {
                    if (res.stats == 200) {
                        $scope.dhchtj_list = res.dataList || [];//表格列表
                    }
                })
                break;
        }
    };
    // 跳转
    $scope.goTo = function(url,data){
        $state.go(url,data);
    }
    $scope.serviceFormTo = function(rowData,type){
        var starttimesModel = moment($scope.starttimesModel).format('YYYY-MM-DD');
        var endtimesModel = moment($scope.endtimesModel).format('YYYY-MM-DD');
        console.log(rowData.userId);
        console.log(starttimesModel);
        console.log(endtimesModel);
        switch(type){
            case 'total':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId});
            break;
            case 'p_total':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, isDirectProcess:1});
            break;
            case 'unp_total':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, isDirectProcess:0});
            break;

            case 'handle_phone':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, source:'phone'});
            break;
            case 'handle_wxweb':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, source:'im'});
            break;
            case 'handle_msg':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, source:'record'});
            break;
            case 'handle_desk':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, source:'desk'});
            break;
            case 'handle_other':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, source:'other'});
            break;
            case 'handle_discover':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, source:'discover'});
            break;
            case 'handle_leader':
            $scope.goTo('app.incident.list',{tab:'all',date:starttimesModel + 'to' + endtimesModel, acceptorId:rowData.userId, source:'leader'});
            break;
        }
    }
    //导出
    $scope.export = function () {
        var postData = {
            "startTime": moment($scope.starttimesModel).format('YYYY-MM-DD'),
            "endTime": moment($scope.endtimesModel).format('YYYY-MM-DD'),
            "sortData": $scope.name,
            "sortType": $scope.type,
            report: {}
        }
        switch ($scope.tap) {
            case 'ZHTJ'://综合统计
                postData.key = 'mdv2_service_repot_all';
                postData.titles = ['人员', '建单数量', '直接处理数量', '处理工单数', '电话建单数', '微信/报修建单', '留言建单', '柜台建单', '其他方式建单', '主动发现建单', '领导指派建单'];
                break;
            case 'DHTJ'://电话统计
                postData.key = 'mdv2_service_repot_phone';
                postData.titles = ['人员', '接听数量', '建单数量', '直接解决', '派单数量'];
                break;
            case 'WEB'://微信/WEB统计
                postData.key = 'mdv2_service_repot_wechat_web';
                postData.titles = ['人员', '受理报修数', '不受理数', '转换数量', '直接解决数量', '派单数量'];
                break;
            case 'DHLYTJ'://电话留言统计
                postData.key = 'mdv2_service_repot_msg';
                postData.titles = ['人员', '受理总数', '不受理总数', '建单总数', '直接解决总数', '派单总数']
                break;
        }
        var wt_url = api_bpm.downDataModel('report', 1).getRequestedUrl()
        $http({
            url: wt_url,
            method: 'POST',
            data: JSON.stringify(postData),
            headers: {
                'Accept': '*/*'
            },
            responseType: 'arraybuffer'
        }).success(function (data, status, headers, config) {
            var fileName = '';
            switch ($scope.tap) {
                case 'ZHTJ'://综合统计
                    fileName = '综合统计';
                    break;
                case 'DHTJ'://电话统计
                    fileName = '电话统计';
                    break;
                case 'WEB'://微信/WEB统计
                    fileName = '微信/WEB统计';
                    break;
                case 'DHLYTJ'://电话留言统计
                    fileName = '电话留言统计';
                    break;
            }
            // var fileName = headers("Content-Disposition").split(";")[1].split("filename=")[1];
            var file = new Blob([data], {
                type: 'application/vnd.ms-excel'
            });
            var fileURL = URL.createObjectURL(file);
            var a = document.createElement('a');
            a.href = fileURL;
            a.target = '_blank';
            a.download = fileName + '.xls';
            document.body.appendChild(a);
            a.click();
        }).error(function (data, status, headers, config) {
        });
    };
    //初始化
    $scope.mdxquery('total', 'desc');
    $scope.sortActive = 'totaltop';
    $scope.name = 'total';//表格排序，字段名称
    $scope.type = 'desc';//表格排序，排序方式desc,asc
    $scope.direction = 'top';//箭头方向 top,bottom
}])