{{ item.name }}
单号:{{incidentData.incidentsign}}
优先级:{{incidentData.priorityDTO?.name}}
状态:{{incidentData.state?.name}}
报修类型:{{incidentData.repairIncidentType?.name}}
报修录音:
故障现象:{{incidentData.category?.mutiCategory}}
故障描述:{{incidentData.description}}
详细地址:{{ incidentData.place?.building?.buildingName }}{{ incidentData.place ? incidentData.place.floorName + '层' : '' }}{{ incidentData.houseNumber }}
报修图片:
联系人:{{incidentData.contacts}}
联系电话:{{incidentData.contactsInformation}}
来电电话:{{incidentData.incomingPhone}}
报修科室:{{incidentData.department?.dept}}
报修人:{{incidentData.requester?.name}}
受理人:{{incidentData.acceptUser?.name}}
登记时间:{{incidentData.acceptDate|date:'yyyy-MM-dd HH:mm:ss'}}
预约维修时间:{{incidentData.yyTime}}
处理方式:{{incidentData.handleCategory?.name}}
处理结果:{{incidentData.closecode?.name}}
处理人:{{computedHandlerUser}}
解决方案:{{incidentData.handleDescription}}
是否生成知识库:{{incidentData.solutionCode ? '是' : '否'}}
生成知识库编号:{{incidentData.solutionCode}}
是否引用知识库:{{incidentData.solutionNo ? '是' : '否'}}
处理图片:
维修总价:{{incidentData.rsPrice === undefined ? '' : incidentData.rsPrice + '元'}}
协同人:{{computedSynergeticUser}}
附件列表:
{{item.name}}
用户评价
{{item.remark}}
回访信息
{{incidentData.degree.name}}
{{item.remark}}
处理流程
{{index + 1}}{{item.logType ? item.logType.name : ''}}({{item.remark}})
{{item.startTime | date: 'yyyy-MM-dd HH:mm:ss'}} {{item.appointorName}}